CAN HOSPITALITY AND TOURISM SHAPE A NEW ERA OF GLOBAL CONNECTIVITY?
CAN HOSPITALITY AND TOURISM SHAPE A NEW ERA OF GLOBAL CONNECTIVITY?
31 Oct 2024
The discussion highlights the economic value of the industry, emphasizing its dependency on public sector support for transportation, water, and energy. There's a call for strategic action to maintain market share, as complacency could lead to long-term consequences. The industry is seen as a powerful force for upward mobility, capable of lifting people out of poverty when done right. There's a focus on balancing consumer demands, with high-income households prioritizing luxury travel and lower-income households seeking affordable options. The importance of public-private partnerships is stressed to promote lesser-known destinations and manage over-tourism. The industry faces challenges in gaining respect and influence at the national level, despite its significant economic contribution. There's a push for sustainability and regenerative tourism, especially among younger generations. The discussion also touches on the need for localization and developing local talent within the industry. Finally, the role of AI in addressing industry challenges, such as over-tourism, is explored.