Christopher Nassetta - President & CEO, Hilton

Hilton, a leading hotel group, focuses on delivering exceptional hospitality experiences by collaborating with third-party owners and maintaining a strong performance on the New York Stock Exchange. The company emphasizes a reliable and friendly customer experience, adapting to modern demands through the integration of product, service, and technology. Hilton's CEO, Christopher Nassetta, highlights the importance of culture, having transformed Hilton into a top workplace and expanded its brand portfolio from eight to 24 brands. The company addresses over-tourism by promoting lesser-known destinations and working with governments to distribute tourism globally. Hilton invests significantly in technology and data to enable mass customization and enhance customer experiences.